Right now I am waiting in line again! Im grabbing a white iPhone in place of my current black one.
3 people were ahead of me… pretty crazy. I’ll take a pic or something later.
[UPDATE]
So I went into the store and the mac specialist had no idea what to do so she grabbed the manager. I got the lamest manager possible. He was authoritative, but had no idea what he was talking about. Very bad combo (look at a certain someone in the white house). Unfortunately I couldn’t explain official policy to a manager for obvious reasons. I’m currently on the phone with AT&T and they let me know the policy and didn’t see this as a problem. So they’re working through this and hopefully I’ll end up with that white model.
[UPDATE TO THE UPDATE]
So I called AT&T and got a really nice guy on the phone who listened to me and agreed that the Apple Store Manager was giving false information (only the primary account holder can buy the phone… bullshit!). After awhile of talking about how we could get my situation worked out the customer service rep. said that I’d have to do a return through a retail AT&T and that if they had them in stock itd be a swap plus restocking fee (but he’d wave it cause he was awesome) but if not I could wait it out or order one via direct fulfillment. He said the system read a week to get the 3G, but when I called the store they said DF orders would take 10 – 21 days. Since I’m leaving fairly soon I’ll just call AT&T to see if they’ve gotten any in. Once they get them in, and I have one, I’ll let you seven or so viewers know.
As a side note I’m starting to worry the Apple backlash will begin soon. With the flood of new iPhone adopters, I have to worry about how the unstable 2.0 operating system and mobileme issues will effect consumers’ views on the company. By all means I love Apple and its products, but over the summer dealing with the management in the retail stores and seeing buggy software, I’m feeling a little let down. Be cool again? Just promise not to get all Radio Shack on me.
